News Daily Digital Desk: Popular e-commerce sites like Amazon, Flipkart, Shopclues, Paytm Mall and Snapdeal are selling harmful products online. The Central Consumer Protection Authority (CCPA) has issued notices to these companies on such allegations.
CCPA Chief Commissioner Nidhi Khare said notices were sent to five e-commerce companies on Tuesday. But what exactly are these popular online shopping sites getting noticed for selling? It is known that items like pressure cookers, helmets, and gas cylinders are being sold on this platform without following the QCO guidelines. Several fake reviews are also posted on those sites to sell these items. The CCPA started an investigation as soon as the matter came to its notice. That investigation is nearing completion.
Nidhi Khare said that several cases have been filed in this regard. The final order of one of them has gone out. Paytm Mall has been fined one lakh rupees. It has also been asked to compensate the buyers. E-commerce sites have also been directed to remove all pressure cookers from their platforms. This means that these companies have been given a clear message that they cannot sell harmful content by fooling buyers with fake reviews. This will increase the confidence of the buyers in e-commerce.
Another important fact has been highlighted by Nidhi Khare. He said that the rate of complaints related to e-commerce sites has increased by at least 30 to 40 percent in the last four to five years. However, this rate is believed to have increased due to the fact that people are more inclined towards online shopping during the Corona epidemic.